Notification Rules

Configure when and how notifications are sent

Channels:

In-App

Push (Mobile)

workflow.pending_action

When a document needs your review or approval

→ Assigned user

workflow.approved

When your document is approved

→ Document owner

workflow.rejected

When your document is rejected with feedback

→ Document owner

document.published

When a document is officially published

→ All with access

document.expiry_warning

90, 30, 7 days before document expires

→ Document owner, Dept head

sla.escalated

When approval exceeds timeout threshold

→ Supervisor, Admin